At PrivateCareHub, we prioritize hygiene, safety, and customer satisfaction. Due to the personal nature of our products, we follow a strict return and refund policy.

1. No Return Policy (Hygiene & Safety)

For health, hygiene, and safety reasons, we do not accept returns or exchanges once products are delivered. This ensures every customer receives brand-new and safe products.

2. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect product, we will assist you.

  • Contact us within 24–48 hours of delivery
  • Share clear photos or videos of the issue
  • Provide your order ID and details

Once verified, we will provide a replacement or process a refund, depending on availability.

3. Refund Process

  • Refunds are processed within 5–7 business days
  • Amount will be credited to the original payment method
  • For COD orders, refunds may be issued via bank transfer or store credit

4. Discreet Packaging

All orders are shipped in secure, plain, and discreet packaging to ensure complete privacy.

6. Contact Us

📞 Contact Number: +91 8866298770

📧 Email: info@privatecarehub.com